Yennifer L.

Yennifer L., an experienced Virtual Assistant, excels in remote customer service and administrative management. With over five years of experience, Yennifer has adeptly handled customer support via WhatsApp, email, social media, and live chat, showcasing proficiency in client engagement across various digital platforms. Her role as an independent task manager involved detailed coordination of online appointments and official procedural tasks. At Costura Creativa, she provided digital client support, managed billing, and controlled stock, facilitating seamless customer relations. Previously, as a store manager in the healthy food sector, she excelled in sales and post-sale activities. Yennifer brings a robust capability in handling sensitive information, detailed organizational skills, and proficiency in digital tools such as Microsoft Office and Google Workspace, making her a versatile asset in virtual roles. She holds a degree in Education from Universidad de los Andes, enhancing her ability to plan and execute tasks efficiently in remote working environments.