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Yeri M. — Senior Operations Supervisor from Indonesia

Yeri M.

Senior Operations Supervisor

Indonesia No experience yet
Open to offersNew to Platform
Languages
Indonesian
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About

Yeri M. is a seasoned professional with a strong educational background in accounting and over eight years of experience in operational management, customer service, and the hospitality and restaurant industries. He has a proven track record in managing team productivity, implementing cost control measures, and maintaining high service standards. As a Supervisor of Operations, he leverages his financial and managerial expertise to optimize daily operations, control food costs, and lead teams effectively. Yeri's capabilities are rooted in his comprehensive skills in FnB & Hospitality Management, including service workflow management, scheduling, and area hygiene control. His proficiency in Operational & Efficiency skills is evident through his evaluations of daily productivity and inventory management. Additionally, Yeri's strong financial acumen is demonstrated through his ability to create monthly reports and conduct profit and loss analyses to ensure operational cost efficiency. His role as Chief of the Front Office Department at Wisma Grand Kemala further showcases his leadership and communication abilities, indicating he is well-equipped to coordinate across departments and handle customer complaints effectively.

Experience

  • Operational Executor

    PT Mandiri Sandjadja Abadi · 2021 — 2022
    Managed daily operational aspects and employee productivity on-site. Enforced strict control over employee performance effectiveness and efficiency to align with company policies and targets.
  • Marketing and Customer Management Operator

    PT Baturaja Multi Usaha · 2018 — 2021
    Oversaw the company's digital marketing and handled product demand for road and bridge construction projects in South Sumatra from 2020 to 2021. Began career in sales focused on market penetration and fostering good client relationships from 2018 to 2020.
  • Chief Front Office Department

    Wisma Grand Kemala · 2014 — 2017
    Supervised, mentored, and evaluated daily activities of front office staff to maintain service excellence standards. Compiled regular monthly reports on occupancy rates and analyzed profit and loss levels within the department.
  • Captain Waiter

    Pesona Golf Cafe ‘n Resto · 2008 — Present
    Led and organized work schedules for the team of waiters and waitresses, ensuring quality of service and performance accountability.

Skills & Expertise

Education

  • Bachelor in Accounting
    Universitas Taman Siswa · 2011 — 2015
  • Major in Sales
    SMK Negeri 1 Talang Padang · 1999 — 2002

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