Mid-Level Bilingual Customer Service Agent
Open to offersNew to PlatformYiniva G. is an experienced professional with a diverse background spanning customer service, sales, and education. She has served as an Appointment Setter at NABI Multinational, facilitating home improvements through outbound and inbound calls related to doors, windows, and solar panels. At Scotiabank Bogota, she functioned as a Bilingual Agent for Collection, enhancing her skills in bilingual customer interaction. Her role as an English Teacher at Institute HELLO has been ongoing since May 2018, showcasing her expertise in language instruction. Furthermore, Yiniva's tenure at companies like Sutherland Colombia and Alliance Technology Group highlights her proficiency in telemarketing and customer service management within the technology and financial sectors. Throughout her career, she has consistently demonstrated effective communication and multilingual proficiency in both English and Spanish.
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