Zaldy R.

Zaldy R. is a seasoned Hospitality & Customer Service Professional with a robust background in the hospitality industry. He earned a B.S. in Hotel and Restaurant Management from Mariners’ Polytechnic Colleges Foundation and boasts practical training from esteemed institutions such as Apicius Culinary School and Hotel Venezia. His professional journey includes pivotal roles like Galley Utility at Viking Ocean Cruises, where he ensured compliance with international cruise line safety protocols, and Advisor 1 at Concentrix, where he delivered exceptional customer service by resolving complex technical and account-related issues. Additionally, Zaldy's tenure as a Food Checker at Casablanca Suites involved maintaining culinary quality standards. His proficient food & beverage service, customer relations, and cashiering & POS operations skills, combined with multilingual capabilities in English and Tagalog, have been crucial in enhancing client satisfaction and operational efficiency. Recognized for excellence in cashiering and inventory management, Zaldy R. consistently strives for service excellence across the hospitality and customer service sectors.