Zandile B.
Senior Administrative Receptionist
Open to offersNew to PlatformAbout
Zandile B. is an experienced Receptionist/Administrator with over seven years of administrative expertise in diverse office environments. Holding a National Diploma in Business Management from Esayidi Tvet College, she has developed significant competencies in ERP software, including Sage and Microsoft Dynamics Navision. At National Ship Chandlers, Zandile excelled in providing front desk reception duties, managing both internal and external client interactions, and ensuring efficient office administration. Her role also involved developing tracking systems for mail and courier management, as well as database maintenance. Previously at Tupperware (Mavuya Sales), she combined her organizational skills with team management to support sales strategies, emphasizing the importance of meeting targets and organizing training sessions. Her administrative journey also includes substantial contributions at Divine Juice Company, where she handled invoicing, credit management, and maintained accurate employee records. Zandile's detail-oriented approach to maintaining comprehensive filing and document control systems has been essential in her support roles, making her a dependable presence in various business settings.
Experience
Receptionist/Administrator
National Ship Chandlers · 2022 — 2025Managed front desk responsibilities, including answering all incoming calls and servicing internal and external clients professionally. Developed and upheld a tracking system for incoming and outgoing mail and courier items. Assisted with general office administration, offering complete administrative support to the team and department. Created and sustained databases for departmental needs. Oversaw vehicle management concerning usage and maintenance, ensuring log sheets were accurately maintained for all trips. Conducted data entry, documentation, and filing duties while maintaining an organized filing and document control system. Prepared timesheets for general workers every two weeks and generated purchase orders using Microsoft Dynamics Navision.Receptionist/PA
Tupperware (Mavuya Sales) · 2019 — 2021Handled customer inquiries and complaints, managed emails, and organized filing systems. Set up and facilitated meetings for sales agents, taking minutes as necessary. Provided training to sales agents on Tupperware product demonstrations and usage. Motivated sales agents to achieve their monthly sales targets and prepared PowerPoint presentations for meetings. Organized incentives for sales agents who met qualifications. Performed various ad hoc duties as required.Office Administrator
Divine Juice Company · 2014 — 2016Managed invoicing, conducted customer credit checks, and created customer records. Oversaw debtors' management by sending monthly statements and credit notes, and reconciled cash counts. Ensured timely payments of accounts and adherence to credit limits. Maintained accurate employee records by issuing employment contracts and setting up new employee files. Managed leave reports, reconciling them with attendance registers.Admin Assistant/Receptionist
Esayidi Tvet College (Enyenyezi Campus) · 2012 — 2014Operated the switchboard and managed internet communications and emails. Took and distributed messages to staff members while performing faxing, photocopying, filing, and memo dissemination. Typed letters for students, requests for quotations, and spreadsheet documents. Followed up on orders and deliveries from suppliers, alongside other miscellaneous administrative duties.
Skills & Expertise
Education
- Senior CertificatePhambili High School · — — 2006
- National Diploma in Business ManagementEsayidi Tvet College
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