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Zandra K. — Junior Customer Service Associate from Philippines

Zandra K.

Junior Customer Service Associate

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Zandra K. is an experienced professional excelling in customer service and banking support, with a background also in human resource management and administrative operations. She holds a Bachelor of Science in Office Administration from Central Mindanao University and possesses a Career Service Professional Level Eligibility. Her career path includes serving as a Customer Associate at Land Bank of the Philippines, where she manages customer inquiries and supports banking transactions. Previously, Zandra was a Recruitment & Training Officer at Davao Agricultural Ventures Corporation (DAVCO), where she significantly contributed to recruitment and training efforts. Her roles at DAVCO also included serving as a Training and Performance Officer and a Labor Relations Officer, underlining her strong communication skills and adeptness in maintaining accurate records and preparing detailed reports. Proficient in Microsoft Office Suite and documentation, she demonstrates an organized approach to tasks and client relationship management.

Experience

  • Customer Associate

    Land Bank of the Philippines · 2024 — Present
    Engages with customers to address their inquiries and support banking transactions effectively.
  • Recruitment & Training Officer

    Davao Agricultural Ventures Corporation (DAVCO) · 2023 — 2024
    Facilitates recruitment processes and oversees training programs to enhance employee performance.
  • Training and Performance Officer, Human Resource

    Davao Agricultural Ventures Corporation (DAVCO) · 2019 — 2019
    Monitors training initiatives and evaluates employee performance to drive organizational standards.
  • Recruitment and Placement Officer, Human Resource

    Davao Agricultural Ventures Corporation (DAVCO) · 2018 — 2019
    Manages recruitment activities and ensures proper placement of candidates within the organization.
  • Training & Development Officer / Labor Relations Officer, Human Resource

    Davao Agricultural Ventures Corporation (DAVCO) · 2017 — 2018
    Conducts training sessions and oversees labor relations to promote a harmonious workplace environment.

Skills & Expertise

Education

  • Bachelor of Science in Office Administration
    Central Mindanao University · 2013 — 2017

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