Zhuillan J.

John D. is a resourceful IT Support Technician and AI Trainer with substantial experience in technical troubleshooting and user support. His internship at the Philippine Ports Authority honed his skills in managing call flows, installing operating systems, and maintaining office hardware systems. John later excelled as an IT Support Technician at Tagbilaran City Hall, where he resolved hardware and network issues, ensuring the seamless operation of municipal services. In his role with Outlier, he applied his expertise in AI training, evaluating and refining AI models to improve response quality and accuracy. He possesses robust skills in hardware & software troubleshooting, Microsoft Office, and Google workspace tools. John’s academic credentials include a Bachelor of Science in Information Technology from Holy Name University, where his thesis focused on developing TutorVise, an academic tutorial management system designed to streamline operations at a local educational center.