Zoe G.

Zoe G. is a seasoned professional specializing in Appointment Setting, Lead Generation, and Cold Calling. Based in Iloilo City, Philippines, she has garnered extensive experience working with organizations such as Trualliant Inc., Healthubb LLC, and Expansion Support Services. At Trualliant Inc., Zoe excelled as a Call Center Agent by handling over 50 inquiries daily and maintaining a 95% QA score. She showcased her ability in promoting health-related services at Healthubb LLC, converting 10-15% of cold contacts into warm leads using the Convoso dialer system. Her tenure at Expansion Support Services saw her rise to Team Leader, managing a team of 5+ agents. In this role, she excelled in B2B lead generation, generating over 100 qualified leads daily and ensuring a data accuracy rate of 98%. Zoe's educational background includes a B.S. in Business Administration with a focus on Marketing Management, contributing to her strategic approach in sales and operations. Essential skills include CRM management, quality assurance, data accuracy, and performance monitoring using tools like Highrise and Vicidial.