Zongeziwe
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Zongeziwe M. is an experienced cashier and administrative assistant with a robust background in retail and financial management. She worked as a Cashier at Boxer Super Spar in 2021, where she adeptly processed customer orders and payments using POS systems, providing efficient and friendly service. Her responsibilities included balancing the till at the end of shifts and addressing customer queries to enhance the service experience. In 2022, Zongeziwe took on a role in merchandise at Woolworth, where she applied her skills in stock management and display presentation, ensuring optimal product placement and sales promotions. By 2025, Zongeziwe progressed to an Admin Assistant position, managing cash office functions, capturing stock variances on SAP/Retalix, and supporting store administration through tasks like handling HR documentation and banking. With a matriculation in various subjects including accounting and business studies from Sithengile Secondary School, and certifications in computer and financial management, Zongeziwe excels in customer service and communication.
Experience
Admin assistant
Woolworth · 2025 — PresentHandled cash office functions, which included balancing tills, performing banking activities, preparing floats, and investigating cash variances according to Woolworths SOP. Processed Goods Received Vouchers (GRVs), handled returns to the distribution center, filed invoices and credits, and reconciled stock discrepancies using the SAP/Retalix system. Managed store administrative tasks such as answering phone calls, typing memos, maintaining filing systems, ordering stationery, and assisting with HR documentation related to leave and sick notes.Merchandise
Woolworth · 2022 — PresentParticipated in stocking operations by offloading cages and trolleys, packing shelves according to the Checkers planogram, and maintaining fully stocked shelves during trading hours. Applied FIFO/FEFO for stock rotation, monitored expiry dates daily, removed expired or damaged stock, and recorded wastage per HACCP logs. Built promotional displays including weekly specials, end caps, and clip strips, ensuring the accuracy of POS shelf talkers and price matching.Cashier
Boxer super spar · 2021 — 2021Accurately processed customer orders and payments through the POS system, handling cash, card, and mobile payments, while issuing correct change and receipts. Provided warm greetings to customers, took orders at the till, upsold menu items or combos, and addressed billing inquiries to ensure efficient service. At the end of each shift, balanced the till by counting the cash float, reconciling sales reports, and reporting any discrepancies to management.
Skills & Expertise
Education
- Matric certificateSithengile secondary school · 2020 — 2020
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