Zuko P.
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About
Zuko P. is an accomplished IT Technical Support and Customer Service professional based in Cape Town. He holds a Further Education and Training Certificate in Information Technology from the Richfield Graduate Institute of Technology, completed in 2021, and has further enhanced his expertise with a Google AI Essentials Specialization through Coursera, finished in June 2026. Zuko brings a robust foundation in IT technical support and networking to his roles, possessing strong capabilities in Microsoft Word, Excel, PowerPoint, and Access as well as help desk technology. His work at the President Hotel involved multifaceted responsibilities, including assisting with both back-of-house and front-of-house duties, maintaining high standards of cleanliness, and coordinating order flow, which showcases his commitment to service excellence.
Experience
Runner
President Hotel · 2022 — 2023Performed various duties in both the back-of-house and front-of-house environments, ensuring timely delivery of food and hot beverages to guests. Maintained cleanliness and hygiene standards while coordinating order flow between the kitchen and service staff, and provided assistance with room service operations.
Skills & Expertise
Education
- Further Education and Training Certificate: Information Technology (Technical Support)Richfield Graduate Institute of Technology · — — 2021
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