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Zyca M. — Mid-Level Virtual Assistant – Digital Marketing and Operations from Philippines

Zyca M.

Mid-Level Virtual Assistant – Digital Marketing and Operations

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Zyca M. is a seasoned Virtual Assistant with over three years of experience in administrative and operations support, demonstrated across digital marketing, real estate, and general business domains. Operating from Daanbantayan, Cebu, Philippines, Zyca has excelled in both remote and office-based roles, effectively managing content updates and website maintenance on WordPress. She has honed her skills in streamlining workflows and maintaining databases, particularly for SEO and digital marketing campaigns, while supporting backend operations. Zyca's proficiency extends to designing client-facing presentations and creating training materials with Canva, contributing to improved communication and onboarding processes. During her tenure at Newfold Digital Philippines, she efficiently managed front desk operations and maintained organized company records. At Planetarianzs Realty Inc., she played a pivotal role in managing front desk functions and supporting daily office operations, ensuring customer satisfaction through professional communication. Zyca is adept in WordPress Content Management, Google Workspace, and Canva Presentation Design, and leverages tools like Ahrefs and AirTable to optimize task execution.

Experience

  • Virtual Assistant

    Australian Client - SEO & Google Ads · 2021 — 2023
    Managed WordPress content updates and website maintenance for timely publication and user experience. Streamlined backend operations, maintained databases, and coordinated administrative processes. Designed client-facing presentations and training materials using Canva. Developed SOPs and process documentation to enhance operational consistency. Conducted lead research and database management to assist client acquisition and business development. Executed keyword research and market analysis for SEO and digital marketing insights.
  • Front Desk/Office Receptionist

    Newfold Digital Philippines · 2021 — 2023
    Handled front desk operations as the primary contact for clients, visitors, and partners. Organized company records for compliance and efficient retrieval. Coordinated schedules, tracked action items, and managed follow-ups for operational efficiency. Provided administrative support for international guests, ensuring effective communication and professional experiences. Assisted in HR administration tasks such as onboarding and employee documentation.
  • Real Estate Administrative Assistant

    Planetarianzs Realty Inc. · 2021 — 2021
    Oversaw front desk functions and daily office operations to enhance business efficiency and customer satisfaction. Managed client correspondence and inquiries to ensure professional communication. Monitored cash handling procedures and prepared bank deposits, ensuring financial accuracy. Led onboarding orientations and basic training for new employees to facilitate team integration. Enhanced the organization's digital presence through social media content management.
  • ESL Teacher

    GGPE Inc. · 2019 — 2021
    Delivered structured English lessons to Japanese students, focusing on grammar, pronunciation, vocabulary development, and conversational fluency.

Skills & Expertise

Education

  • Bachelor of Secondary Education - Major in Technology and Livelihood Education
    Institution not specified · — — 2019

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