We run a fast-paced e-commerce store selling women’s fashion (bags, shoes, accessories) to an Irish customer base, primarily through WhatsApp.
We’re looking for a proactive, fast-thinking assistant to manage customer conversations, post new stock, and help drive daily sales.
Your role will include:
• Posting new products into WhatsApp groups (multiple times per week)
• Replying quickly to customers and answering questions
• Taking and confirming orders via WhatsApp
• Sending orders to suppliers
• Following up with interested buyers to close sales
• Keeping conversations engaging, natural, and friendly (very important)
This is not a passive support role — this is a sales-focused position. The faster and more responsive you are, the more revenue you help generate.
We are looking for someone who:
• Has strong written English and can sound natural/friendly (ideally feminine tone)
• Is fast, organised, and highly responsive
• Understands basic sales and customer psychology
• Can work independently and think proactively
• Is comfortable working on WhatsApp daily
Bonus if you:
• Have experience in e-commerce or fashion
• Have worked in WhatsApp/DM-based sales before
We currently generate €7–10K/month through this channel and are looking to scale to €15K+, so this role has direct impact on growth.
Performance-based bonuses will be offered based on results.
IMPORTANT
Working Hours (Important):
You MUST be available during peak Irish hours:
5:00 PM – 10:00/11:00 PM (Irish time)
This is when the majority of customers are active and when sales happen.
If you are not available during these hours consistently, this role will not be a good fit.