Bilingual Client Success & Appointment Specialist (English/Spanish) – Remote
Join a growing U.S.-based insurance agency as a Bilingual Client Success & Appointment Specialist. This remote, part-time position is perfect for motivated individuals located in Latin America who are eager to learn and grow in a supportive environment. Training will be provided, and no prior insurance experience is required.
What You'll Do
- Make outbound calls to warm leads who have expressed interest in our services.
- Communicate effectively with both English-speaking and Spanish-speaking families.
- Assist with translation during live conversations as needed.
- Build rapport with prospects and gather essential information.
- Schedule Zoom appointments on the founder's calendar.
- Ensure prospects attend their scheduled appointments and perform live transfers of qualified leads when appropriate.
What You Bring
- Fluency in Spanish and English.
- Comfort and confidence in making phone calls.
- A friendly and professional communication style.
- Reliability and dependability in your work.
- Basic computer skills and the ability to learn new systems.
- Previous experience in customer service, call center, or sales is a plus, but not required.
Nice to Have
- Experience with appointment setting or virtual assistant work.
- A positive attitude and eagerness to learn.
Role Details
- Work Mode: Remote
- Salary: $5/hr + BONUSES
- Job Type: Part-time
If you're ready to take on a rewarding role where you can make a difference, we encourage you to apply!